TERMS AND CONDITIONS

1. Service provider

AFTER HOUSE, operating commercially under the AFTER HOUSE brand and located at CDMX, 05600, Cuajimalpa de Morelos, provides the services described in its quotations, proposals and contracts.

2. Website use

The website is provided for informational and commercial purposes. Images, descriptions, examples, photographs, reference prices or features shown on the site do not by themselves constitute a binding booking or guarantee availability for a particular date.

Availability, scope, price, quantity, schedule, staff, equipment and conditions for each experience are confirmed in the quotation or other document accepted by the client.

3. Quotations and contracting

A request sent by WhatsApp, email, social media or another channel does not reserve a date or bind the parties until the applicable terms have been accepted and, where required, the stated deposit has been paid.

The client must provide sufficient and accurate information about the event, including date, schedule, location, venue access, estimated attendance and relevant operating conditions.

4. Booking, payment and invoicing

The booking method, deposit amount, payment schedule, balance, taxes and invoicing requirements will be stated in the applicable quotation, proposal or contract.

Payments are considered received once they can be identified and confirmed. Clients should retain proof of payment.

5. Changes, rescheduling and cancellation

Specific rules for changes of date, reductions or additions to services, cancellation, refunds and expenses already incurred must be stated in the applicable quotation or contract.

Any fee, withholding, penalty or refund must be applied in accordance with the agreed terms and applicable consumer-protection law.

If an event must change because of force majeure, government action, venue restrictions or other circumstances not attributable to either party, the parties should document the applicable solution in writing, which may include rescheduling, reasonable substitution or termination as appropriate.

6. Client and venue responsibilities

The client must timely disclose venue rules, setup and breakdown schedules, access conditions, parking, elevators, noise restrictions, electricity, water, security, credentials, insurance, permits and other relevant requirements.

Unless expressly agreed otherwise in writing, permits, licenses and authorizations relating to the venue or event that are legally the responsibility of the organizer, owner or venue operator remain the responsibility of that party.

Where reasonable, the client should designate an event contact who can make operational decisions.

7. Alcohol and responsible consumption

Services involving alcoholic beverages are intended only for persons legally permitted to purchase and consume alcohol. AFTER HOUSE will not knowingly serve alcoholic beverages to minors.

Staff may request identification when there is reasonable doubt regarding age and may refuse or suspend alcohol service where necessary to comply with law, venue rules or reasonable safety requirements.

The client must disclose if minors will attend the event and cooperate in preventing their access to alcoholic beverages.

AFTER HOUSE promotes responsible consumption. Each adult is responsible for their own consumption choices and for avoiding driving, operating machinery or engaging in risky activities after consuming alcohol.

Nothing in this section excludes or limits liability that cannot lawfully be waived.

8. Food, allergies and dietary restrictions

Where a service includes food or ingredients that may trigger allergies, the client should provide advance notice of any known relevant allergy or restriction.

Unless expressly confirmed in writing, a completely allergen-free environment or absolute absence of cross-contact cannot be guaranteed. AFTER HOUSE will apply reasonable measures agreed for the specific service.

9. Glassware, furniture, equipment and damage

Where AFTER HOUSE supplies glassware, equipment, furniture, accessories or reusable items, the client should ensure reasonable care.

Any rules concerning breakage, loss, extraordinary damage, replacement or security deposits must be stated in the applicable quotation or contract. Charges that require consent will not be imposed unless properly disclosed or agreed.

10. Photo Booth, photography and video

Experiences involving photography or video may create material depicting clients and guests. The client should inform guests where organized content capture forms part of the event.

Delivery, storage or display of that material is governed by the contracted service and the Privacy Notice.

Contracting a Photo Booth, Digital Gallery or other audiovisual experience does not by itself authorize AFTER HOUSE to use guest images for advertising. Separate authorization will be obtained where such use is intended.

11. Digital Galleries

A Digital Gallery may allow event photos, videos and other content to be stored, displayed, organized, shared or downloaded.

Access may use a link, PIN, password or other mechanism. Clients and authorized users are responsible for protecting access information and avoiding unwanted distribution.

Availability period, storage capacity, supported formats and other features will be stated in the service proposal or gallery interface. Unless expressly agreed otherwise, a gallery is not intended as permanent storage or an indefinite backup service.

12. Content uploaded by clients and guests

A person uploading a photo, video or other file retains whatever rights they legally hold in that content.

By uploading content to a Digital Gallery, the uploader grants AFTER HOUSE only the limited, non-exclusive authorization necessary for the time required to host, process, technically adapt, organize, display and make the content available to authorized users within the event experience.

The uploader represents that they have the rights and permissions required to share the content and that doing so does not infringe privacy, image, intellectual-property or other third-party rights.

Users may not upload unlawful, threatening or fraudulent content; material that infringes third-party rights; content that improperly exposes personal data; material that sexualizes or endangers minors; malware; or content that could compromise service security.

AFTER HOUSE may remove or restrict content following a reasonable request from an affected person, a rights complaint, a security concern or a legal obligation. Reports may be sent to contacto@afterhouse.com.mx.

13. Content involving minors

Anyone uploading or requesting use of photos or videos depicting children or teenagers must have any legally required authorization from the appropriate parent, guardian or legal representative.

AFTER HOUSE may remove or restrict content involving minors where there is reasonable doubt regarding authorization or safety.

14. AFTER HOUSE intellectual property

The AFTER HOUSE brand, website design, text, graphic elements, proprietary photographs, logos, interfaces, code and other original materials belong to their respective rights holders and are protected by applicable law.

Access to the website or purchase of a service does not grant a license to copy, exploit, modify or commercially use those materials except as expressly permitted.

15. Third-party services and platforms

Some services may depend on technology providers, messaging platforms, hosting, storage, payments, maps or other third-party tools. Availability may therefore depend in part on those providers.

AFTER HOUSE will use reasonable care in selecting and operating such tools but cannot guarantee uninterrupted availability of third-party services.

16. Liability and reasonable limitations

AFTER HOUSE is responsible for providing contracted services in accordance with the agreed terms and applicable legal obligations.

AFTER HOUSE is not responsible for failures exclusively attributable to the client, guests, venue, providers hired directly by the client, undisclosed restrictions, general utility outages, government action, force majeure or similar circumstances, without prejudice to any remedy required by law.

Nothing in these Terms is intended to exclude warranties, refunds, compensation, privacy rights or consumer rights that cannot lawfully be waived.

17. Privacy

Personal data processing is governed by the Privacy Notice available at https://afterhouse.com.mx/en/privacy.

18. Applicable law and disputes

These Terms are governed by applicable law in Mexico.

The parties should first attempt to resolve concerns in good faith through the available contact channels. Nothing in these Terms limits a consumer's right to seek assistance from PROFECO or another competent authority where applicable.

If there is a discrepancy between the English and Spanish versions, the Spanish version will be used as the principal reference to the extent permitted by applicable law.

19. Contact

For questions about contracting, these Terms, Digital Galleries or content reports, contact contacto@afterhouse.com.mx or +52 56 3769 9013.